Walmart opened its first training academy in Chalmette on Thursday, Oct. 12, at 8101 W Judge Perez Drive. Academies are dedicated facilities located in, or adjacent to, a Walmart Supercenter where hourly supervisors and department managers will receive two weeks of hands-on training that combines both the classroom and the sales floor.
“Our training academies help provide associates with the skills they need to succeed and advance, while creating a better and more consistent customer experience,” said Robbie Giglio, Chalmette academy manager. “Skills training increases productivity, confidence and knowledge which leads to greater job satisfaction, personal and professional growth and helps make working at Walmart a smart career choice.”
Walmart has created a new end-to-end training program, Pathways, for associates at all levels of store operations, from entry-level to Regional General Manager. Hourly frontline supervisors and department managers will attend a dedicated two-week training program at the academy facility as part of Pathways.
The first week is dedicated to retail fundamentals and gaining core retail skills.
The second week is dedicated to training on the sales floor to gain the knowledge and skills to run the specific department where the associate works.
Areas of study include leadership, merchandising, operations, technology and customer service, in addition to department-specific training.
Academy graduates will have the skills and confidence to run outstanding departments, lead people and deliver a great customer experience.
Walmart plans to build approximately 200 academies in the U.S. by the end of 2017. The Chalmette Academy will train associates from at least 28 stores in the New Orleans and Gulfport/Biloxi areas.