City of New Orleans to Host Final Utility Assistance Event to Eligible Renters in Danger of Service Disconnection

City of New Orleans

NEW ORLEANS — The Mayor’s Office of Housing Policy and Community Development (OCD) today announced it will host its final community-based outreach event of the year to provide financial assistance to eligible renters who are at risk of electric or water disconnection.

Residents who have applied for rental assistance through the City of New Orleans but have not received utility assistance can attend the outreach event taking place Wednesday, Dec. 13th and Thursday, Dec. 14th, from 9 a.m. to 3 p.m., or until capacity is reached, at the Joe Brown Park Recreational Center (5601 Read Blvd.). The Sewerage and Water Board of New Orleans (SWBNO) will be available on-site to assist customers. Translators will be on-site to provide assistance as well.

Utility assistance will be fast-tracked for eligible renters that have past due balances and have not received prior assistance. The city must be provided with the utility account number to make delinquent payments on each account. Payments will be made directly to the utility provider.

City employees will be onsite to review documentation for past due utility assistance applicants. Residents are encouraged to complete the online application located at nola.gov/community-development/utility-assistance-program/ prior to the event.

Applicants must provide the following:
A form of identification
Proof of address and/or current lease
Proof of current total household income
Documentation evidencing the past due utility bill(s)

The City of New Orleans has provided more than $4 million in emergency utility assistance. Approximately 4,500 households have been assisted since the beginning of the Pandemic. For questions or for more information, residents should contact OCD at (504) 658-4200.

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